TBU London's JR LIttle tells @TheDrum how General Motors turned around the brand & posted record profits so quickly. http://t.co/hdK9KfdI
Time by John Clang
Image © John Clang
We’ve featured his work before but loved this latest series by photographer John Clang. In his own words, ‘Time’ is “a series that involves recording a location, to show the passing of time in a montage style. There is a sense of intimate intricacy of how time moves, and how people, albeit in a different time, are actually closer to one another and traveling in the same shared space.”
There’s something fascinating in the realisation that so many stories are shared through space and John’s work captures those stories captivatingly.
Guillaume Noire
Client Director
Paris
Japanese food lover, I have been awarded* MVP (Most Valuable Player) of the Paris Office Mini-Basket Championship for the season 2010. I like to travel, these past years I had two “coups de cœur”: Japan and Havana! Japan for the amazing cultural balance between past and future … and Havana as I’ve had the opportunity to visit a few times and which I definitely fell in love with for its unique culture and people.
By the way: I run beer, spirit, liquor and cigarettes projects in Paris from brand identity guidelines to video or packaging for major players in these categories, from a local to a global perspective, depending on projects.
* Self-awarded, but with strong agreement on the item “is the best player of the agency” from near 100% of my colleagues playing more than two games a day and working at the agency for more than five years.
The Brand Union Launches ‘Brand Talks’
The Brand Union is hosting its first ever ‘Brand Talks’ event at its London headquarters on Monday 13th February with an evening of discussion and debate on brand partnerships in sports. The invitation only event takes the form of a panel discussion featuring 92 times New Zealand All Blacks Rugby Captain – Sean Fitzpatrick, Vice President of Marketing Communications Consumer Marketing Europe for Sony – Ben Moore and CEO of The Brand Union UK & Ireland – Toby Southgate.
The evening, hosted by sports presenter Matt Lorenzo (Sky Sports, BBC, ITV, Channel Four, GMTV) takes place at The Brand Union’s Farringdon headquarters and will explore the ways in which strategic partnerships, sponsorship and alignments can add value to the reputation of a brand.
Speaking of the event, Laura Taylor, Worldwide Head of Marketing & Communications at The Brand Union said “This is the first time we’ve brought together leading figures from three connected industries to talk in such a way. The next few years on the sporting calendar are full of major global sports events and a lot of our clients and associates are looking at ways they can leverage this for their brands, so it’s the ideal time to have this discussion. Our panel also have years of experience in this field so the debate is going to be very insightful.”
Anyone not attending in person can get involved in the discussion through Twitter with the hashtag #BrandTalks. The Brand Union will be tweeting live from the event (follow @thebrandunion) and continuing the discussion online.
Brand Talks will be held on Monday 13th February from 6-9pm. To see the livefeed from the event follow @thebrandunion on Twitter
Some more pictures from our #BrandTalks event with Sean Fitzpatrick, Toby Southgate, Ben Moore & Matt Lorenzo http://t.co/EdysGyTe
Vattenfall
Vattenfall is one of Europe´s largest energy companies.
The old identity was implemented in 2001 and refined in 2003.However, the world around Vattenfall is clearly changing, and so are the requirements and demands from the stakeholders.
Vattenfall identified a need to adapt and develop its corporate identity and design to these new demands in order to keep and to strengthen its competitiveness over time.
The Visual Evolution project started in the beginning of 2010, with the aim to update, simplify and refine the current visual identity.
The new identity was launched by the end of 2010, and is right now being implemented in order to reach full brand alignment by 2012.
NEWS: New hires and promotions at The Brand Union London http://t.co/Fezu5nlY @BrandUnionLon @WPP
Dave Brown
Director of Consumer Branding
Worldwide
I am the Chairman of our UK business and Global Head of Consumer Branding. I am client champion for a number of our key global accounts, including 10 of Reckitt Benckiser’s 17 power brands. Committed to mobilising and connecting our network, I have developed bespoke Brand Union methodologies to understand the value of visual brand equity and trend mapping.
Although not keen to admit it, I have over 27 years of brand design agency experience. In 1992, I founded the product branding agency, Brown Inc, part of the Added Value Group, which merged with The Brand Union in 2002.
I have a BA (Hons) degree in Graphic Design and am an executive member of the Marketing Society and D&AD. I have also won several DBA IDEA awards.
I’m a passionate chef, trumpet player and painter and my other interests include scuba diving and inventing stuff, including the next-generation Mushy Pea.
Nick Payne
Director
London
I have over 20 years of experience in both branding and design. Originally trained as a Product Designer, I began my career as an interior/retail designer before establishing myself in the world of corporate and brand identity. I worked for 10 years as a Creative Director, where I lead branding teams across a wide range of clients and sectors, including The Premier League, Credit Suisse, Ericsson, Castrol, Deloitte and the FA bid for the 2018 World Cup. I now combine my client time with the role of Operations Director for the London office, where my breadth of experience helps to ensure that we are supporting all our clients in the right way.
Over the past two years, my primary client focus has been Barclaycard, where I have lead the development of new brand positioning and identity, including the creation of the Barclaycard Freedom and Barclaycard Unwind sub-brands. During this time, I have also lead the development of a new brand strategy and visual identity for Bird & Bird, the international law firm.
Beyond my passion for brand building, my other great passion is my old farmhouse in the Kent countryside, where building of another sort keeps me and my family fully employed.
The Brand Union Stockholm Designs Absolut Elyx for The Absolut Company
The Brand Union Stockholm has developed the brand and bottle for The Absolut Company’s recently launched ABSOLUT ELYX. Hand distilled in a renovated 1929 copper still, ABSOLUT ELYX is batch produced from each harvest from a single farm, resulting in a premium vodka with an incredibly smooth taste.
To ensure that the product has a competitive design, The Brand Union wanted ABSOLUT ELYX to be distinctive, powerful and based on a very simple, persuasive and genuine visual concept that is unique to ABSOLUT ELYX within its category. The bottle design is an evolution of the classic ABSOLUT bottle shape, compressing its cylindrical curves into a superellipse, providing consumer brand recognition but with a distinctive and unique shape, much like the taste.
Speaking of the design Jonas Andersson, Executive Client Director at The Brand Union Stockholm said “We wanted the bottle for ABSOLUT ELYX to reflect the premium quality and the individuality of the product. The copper colouring is of course a representation of the distilling process and the craftsmanship involved, but is also exclusively used by ABSOLUT ELYX in the whole vodka category providing further shelf-stand out.
“The concept for the bottle stemmed from our observations of the distillation process which led to the descriptor ‘Copper Catalysation Perfected’. This process gives ABSOLUT ELYX its silky smooth taste and the idea has underpinned all of the design work we’ve done for the brand.”
The ABSOLUT ELYX bottle was developed in close collaboration with Stockholm based industrial design firm NoPicnic.
Hélène Mellac
Project Manager
Paris
For three years, I’ve been a Senior Project Manager for The Brand Union Paris. What do I like and what inspires me? Brands and people!
I like discussing brand issues with my clients and colleagues, but all of this could not exist without my favourite song: Kung Fu Fighting! This is my leitmotif – with it I feel I’m indestructible and strong enough to face new challenges and to find the inspiration! I’m a passionate and fighting woman and thanks to this song, I’m ready to do my best and to accomplish things!
Bob Surrao
Associate Designer
Bangalore
I’ve always been passionate about the impact of good design and that’s what has been getting me through the past three years or so. It all started with a Bachelor’s degree in Visual Communication from Loyola College in Chennai, India in 2004, and then I worked for over a year as a Graphic Designer and Copywriter at White Light Design in New Delhi, India.
In May 2008, I graduated from the AAS Graphic Design programme at Parsons, The New School for Design in New York, after which I worked at Promoscope in the Kingdom of Bahrain.
Between the Kingdom of Bahrain, Chennai, New Delhi, New York and Bangalore I’ve gained a strong design education and close to three years of experience as a graphic designer, a web designer and a copywriter, and I’m good with software. The diversity keeps me interested, the potential of branding never ceases to amaze, and most importantly, design is fun.
Pernod Ricard
When Pernod Ricard acquired Absolut Vodka for €5.69 billion they chose The Brand Union as their strategic design partner to help build and grow the investment. Since then, our relationship has grown. The Brand Union now advises TAC on Absolut Vodka, Kahlua and Malibu Rum. The collaboration covers all disciplines where design is a powerful tool to develop brand equity, including innovation programs, brand identity, portfolio management, product development and retail design.
SPX
SPX is a Fortune 500, multi-industrial company that lacked a unifying brand to communicate the full breadth of its offering. Operating globally with over 80 business units, SPX turned to The Brand Union in 2007 to create a brand program equal to its real business impact. Generating a compelling new presence for SPX, The Brand Union created an umbrella brand organized around the theme “where ideas meet industry.” The strategy highlighted SPX’s position at the intersection where the best thinking yields tangible results. The Brand Union designed and executed a comprehensive communications portfolio to support the Brand. The work included logo design, TV, print and online ads, a microsite, collateral, signage, and guidelines.
Currently The Brand Union is supporting SPX’s new brand architecture strategy and brand positioning with an Employee Engagement Program and a new advertising campaign. The Brand Union is also developing Branded templates out of Visual Identity work completed last year including full Brand Guidelines. The Brand Union continues to act as SPX’s lead agency leading SPX Brand Strategy and design globally and with SPX partners.
SENIOR LEVEL HIRES & INTERNAL PROMOTIONS AT THE BRAND UNION LONDON
The London office of global brand agency The Brand Union has bolstered its senior team with a number of significant new hires and internal promotions.
A demonstration of the agency’s committed to investing in its people, the London office has promoted Mark Chatelier to Creative Director, and Nick Thomson to Principal Consultant. Mark and Nick have both been with The Brand Union for a number of years and have been integral to the growth and development of the business.
Clare Styles joins the business as Creative Director, bringing a reputation and industry profile developed at Wieden+Kennedy, Exposure and Fitch. Mark Smith and Chris Drew further bolster the team, joining as Design Directors.
These key appointments come after a year of significant change and continued success for The Brand Union, both in London and around the world. During the course of 2011, the London business gained new leadership and won several new client relationships including Sony, GSK, Fidelity, Statoil, and Qatar National Bank. The agency has continued to grow existing key client relationships around the network.
Toby Southgate, CEO UK and Ireland, said: “Our agency is at a revolutionary point. We are evolving in engaging and innovative ways, driven by our people and fuelled by the belief that we can and should do things differently. The caliber of talent we are attracting and developing is indicative of this new approach. These appointments and elevations give us even greater momentum and immediately benefit the agency, our clients and our partners.”
Henkel
For more than 20 years, The Brand Union has been a strategic partner to Henkel in the home care and cosmetics categories. A broad portfolio of successful power brands, ranging from Schwarzkopf, to Fa, Right Guard, Theramed and many others, have been designed by The Brand Union.
The Brand Union Paris has been the strategic and creative partner of Henkel Int. Adhesive technologies Division since 2009 and is currently working on the 2 major global brands: Pattex and Loctite for which we ensure all major developments. A great relationship with the client has expanded over the years and we are now working hand in hand on a daily basis for Relaunch projects, Brand stretches, Innovation programs, Training sessions, and strategic and creative Consultancy.
Blackrock
In 2009, BlackRock’s acquisition of iShares from Barclays Global Investors proved to be a transformative moment. The acquisition would significantly change their business. BlackRock looked to The Brand Union for help. The combination of two power brands into one would impact everything from the name of the new entity, the visual identity, brand strategy, brand positioning, culture, and communications.
Working closely with BlackRock, we conducted extensive internal and external research, which led to key strategic insights that would guide our work and the brand. Strong recognition of the BlackRock brand and its industry-wide reputation for disciplined risk management meant that this was the master brand to keep. An evolution of the BlackRock logo signaled change and helped define the brand’s new identity.
Using our research findings, and leveraging the WPP network, we developed print, out-of-home, digital and brand engagement communications that brought a revitalized brand look and feel to life by way of the ‘Full Spectrum’ campaign. The new communications platform debuted simultaneously in key business markets worldwide and is currently active globally.
Chris Blaydes
3D Designer
London
• Hello! My name’s Chris
• I work in brand experience at TBU London as an interiors and 3D designer
• I’ve worked with a large variety of our clients here in London including Unilever, SAB Miller, Vodafone and JTI, Pernod Ricard. I work on concepts for environments and brand worlds; brand activation; events; POSM; illustration for guidelines; and bespoke packaging.
• I was the ‘live designer’ on stage at the Economist Conference in March 2011, which TBU sponsored.
• My sketching abilities are well sought-after
• I was born in Birmingham in the 80s. I left there to go to University at Nottingham Trent, and studied Interior Architecture & Design. I started my time at TBU as a student, and continued after I graduated when they offered me a job!
• I love music, especially one-off gigs. I play in a band
• I prefer savoury over sweet
Our MVP Pick For Super Bowl XLVI – The Old-School Branding System
Published by: FastCo. Design
Written by: Richard Bates, Chief Creative Officer, The Brand Union New York
In an age of morphing logos, the NFL delivered a rigid, static branding system. But it still works, writes The Brand Union’s Richard Bates.
As an undergrad in design school, back when print was king, we were taught that the practical rules of identity development were: Keep it simple enough to be effective on a business card and stationary, and the logo should always be reproducible in one color, vector art with no gradations. Then, as now, a strong creative idea was the key requirement, but today, logos–and the identities that support them–often need to work harder than they did in the pre-digital age. Now, the logo and its extended identity can take on a more dynamic role in brand storytelling by leveraging the familiarity that comes from the frequent and virtual nature of the fast-paced conversation between a brand and its consumers. Google’s ever-changing logo is an obvious and literal example, but even brands as diverse as DC Comics, Brand USA, and JCPenney have recently evolved their identities, building variation and storytelling into the system, not just for variety or complexity but to instill a dynamic sense of entertainment, energy, and lifestyle in the core brand equity–the logo.
So, when the NFL debuted their new “logo system,” designed by Landor, it came as somewhat of a surprise. Having previously embraced 45 years of variation and regional customization, the NFL presented a more rigid system placing a monochromatic, chromed-out rendering of the Vince Lombardi trophy at the center of all future Super Bowl logos. They retained the equity of the Roman numerals by including them at the base and kept a hint of regional variation by allowing a small glimpse of the host stadium to peak out from behind the trophy.
When pressed–truly pressed–for a response, fans focused on the pros and cons of the Roman numerals and the obvious lack of color in the new logo. The personality seemed to have been sucked out of the Super Bowl identity. The brand seemed to have removed some of the spice from fans’ tailgate chilli-cheese nachos and left a few limp giant foam fingers. I personally don’t believe the past history of the Super Bowl logos will ever be held up as an example of great design system thinking, but I do see life and energy in both the variety of color and design gymnastics required to wrestle those Roman numerals into some type of acceptable configuration. I don’t believe tasteful and intelligent were ever requirements.
By imposing a more rigid system on future host cities, the Super Bowl brand seems to be moving in the opposite direction from many of the brands evolving their identities in this digitally focused era. If you check out this year’s Super Bowl swag, available on the NFL shop website, you have to assume more elaborate visual identity system heroics–background graphics–will be required in the future to clearly differentiate one year’s Super Bowl T-shirt from another. Possibly the execution is a bit lackluster, but overall the strategy seems sound. Considering the Super Bowl’s fast-growing, expanding demographic, the time seems right for a clean reset, to refocus all eyes on the prize–the iconic Vince Lombardi trophy.
Yesterday, and in the weeks leading up to the Super Bowl, anyone with a TV or Internet connection had the chance to see the new logo in action. In its natural habitat of swirling infographics, the simple, iconic logo is strong and effective. I believe the NFL should be preparing for their touchdown dance in the Brand Bowl end zone.
Dina El Shalakany
Project Manager
Dubai
I joined The Brand Union after working in the field of Media Monitoring where I was researching the methods and impact of communication in the realm of social media, which has undeniably evolved into one of the most effective and targeted means of communication. I moved to Dubai almost two years ago having spent most of my life in Egypt where I began my career in marketing in an exciting and dynamic team covering the full spectrum of marketing activities at a corporate level.
I’m the kind of person that gets inspiration from everything around me – even in the mundane there is beauty whether it’s in scenery, food, cultures or people. I’m an avid enthusiast of traveling and exploring new and diverse cultures, I never fail to document, with my camera, every moment of inspiration that I meet along the way. I’m a lover of the arts, movies and music, and enjoy on outdoor activities and team sports.
Véro Le Roux
Production Director
Paris
I started working in 1993 at Publicis, then in other agencies like Spirit, Solsequia and CB’a.
I’ve had experience of production in many fields, including print, advertising, corporate, retail and packaging, for clients like Accor, Alcatel, Alstom, Bouygues, CDC IXIS, Coca-Cola, Levi’s, Nestlé, l’Oréal, Renault, Truffaut and Vivendi Universal.
I joined The Brand Union as Production Director in May 2002.
Deaths in Disneyland
Image © Thomas Czarnecki
Paris based photographer Thomas Czarnecki goes on a metaphorical rampage in Disneyland with a series of chilling photographs depicting the seemingly untimely demise of various Disney princesses. The purpose of the series, according to Czarnecki is to “create something of clash and culture shock between on one side the naive universe and the innocence of the fairy tales … [and] a much darker reality that is as much a part of our common culture and which is provided to us incessantly through the imagery broadcast through TV, cinema and other media.”
Yvonne Chen
Finance Executive
Singapore
I am the $$ in the office.
It’s a fun job to balance the devil of chasing for $$ and the angel of giving out $$, but that’s only me working.
During out-of-office hours, I spend most of my time studying with any leftover to snack, skate, hangout and have fun with my almost perfect computer partner. ^_^
THE BRAND UNION AND OGILVY CHINA LAUNCH GO LOGO! CHINA
A creative movement that includes bilingual website, video contest, seminars for China’s young branding and design talent, and culminates in a Go Logo! China book
The Brand Union and Ogilvy & Mather Group/China are joining forces with leading brand guru Mac Cato today to launch Go Logo! China. This movement encompasses four different platforms created especially for China’s branding and design community. These include a bilingual website (www.gologochina.com) where visitors can learn, exchange ideas and showcase their best work through blogs, articles and interviews with experts, a video contest for young talent and a series of seminars. These will then culminate with an eponymous book by Mac Cato and Kunal Sinha, Chief Knowledge Officer, O&M China, with contributions from leading Chinese and international designers, marketers, educators and winners of the video contest.
Inspired by Mr. Cato’s book Go Logo! A Handbook to the Art of Global Branding – 12 Keys to Creating Successful Global Brands, the new online platform coincides with the simultaneous launch today of a video contest inviting young creative talents in China who are under 25 years of age to submit short films for a chance to win 10 six-month paid internships at Ogilvy and The Brand Union in China. “Go Logo! is a rallying point for top designers, marketers and educators who share a common belief – that branding has to work at an emotional level to succeed. As the biggest marketplace in the world, China is where brand differentiation can be the most challenging. Our greatest hope is that Go Logo! China can make a significant contribution to helping creatively inclined wave-makers to more effectively grow their businesses and better communicate with Chinese consumers,” said Mr. Cato.
The competition will be judged by top branding experts, creative leaders and educators: Graham Fink, Chief Creative Officer of Ogilvy China, Monica Lee, Managing Director of The Brand Union China and Harrison Dong, Executive President of WPP’s School of Marketing and Communications and former General Manager of Ogilvy Advertising/Shanghai, Mac Cato and Kunal Sinha.
The contest starts today and winners will be announced in August 2012. For more information about the contest, rules, and how to enter, aspiring brand warriors should visit www.gologochina.com
Monica Lee, Managing Director of The Brand Union China, said, “Design is the next battle ground for brands to win Chinese consumers’ hearts and minds. We believe that great brand design comes from a combination of skills, life experiences, and a desire to define the future. Exposure to different cultures and contexts helps to spark fresh ideas. This is where Go Logo China serves as an outstanding platform for designers, young and old, amateur or experienced, to showcase, exchange, share their ideas and generate inspiration.”
Kunal Sinha, Chief Knowledge Officer, O&M China, added, “The Go Logo! China video competition gives young people with fresh thinking a chance to collaborate with the top brand custodians and creative leaders in China. We’re very excited to see the work they will produce. As brands big and small turn to the design community for advice on how to create new experiences for Chinese consumers, this competition and site will serve as an open platform where members of this community can inspire and elevate each other’s work.”
Learn more about the project in this interview with Kunal and Juan Tan from ThoughtfulChina.com
Sophie Tyrrell
Business Development Executive
London
I am Sophie and I‘m the Business Development Executive in the London office.
I work alongside Laura Taylor to oversee and co-ordinate new business opportunities and pitches, identify brands we think our experience and expertise could help, and work on awards entries, events and PR opportunities. I also look after our Twitter accounts and Facebook page.
Outside of work I spend a lot of time with my friends either making the most of all the different things to do in London or training for our yearly challenge (this year we’re doing the London to Paris bike ride). I also play the piano and the saxophone, love musicals and enjoy spending time back in my hometown of Bath when I want to escape to the countryside.
RT @ogilvy_mather: "OgilvyChina: Ogilvy's @gfink68, Kunal Sinha & @thebrandunion 's Juan Tan discuss emotional branding & #GoLogoChina... http://t.co/30gukhsp"
Jessica Swinton
Analyst
London
I originally hail from Scotland where I went to Gordonstoun School in Morayshire. I spent the majority of my education sailing the Western Isles, performing in yet another adaptation of Shakespeare’s ‘Mucho Ado about Nothing’ and petitioning against the cutting down of trees on campus.
I spent three colourful years as an undergraduate at Cambridge University studying English, Drama and Education before coming to do my MA in Cultural and Creative Industries at Kings College London. I love the smell of old books and will jump at any opportunity to go to the theatre.
I love to travel and have spent some time in South America and down under but I’m desperate to visit China and Russia.
The Coca-Cola Company
Over the last few years, The Brand Union has worked with multiple divisions across The Coca-Cola Company. Teams from our New York, London, Paris and Singapore offices have partnered with their global design and innovation groups, as well as regional brand marketing teams to develop a range of initiatives from brand strategy to visual language systems to pack design.
Our work has impacted their leading brands, including Coca-Cola, Sprite, and Minute Maid, as well as cross portfolio initiatives focusing on sustainability.
Your Brand is Your Reputation
Published by: Irish Marketing Journal
By: David O’Connor, Managing Partner The Brand Union Dublin
When it comes to rebranding, for whatever reasons, there are a number of key issues that need to be prioritised. Get them wrong and you run the risk of failure, writes David O’Connor in Irish Marketing Journal.
There has never been a more critical time for businesses to align and position their brand in a relevant and compelling manner. Increased competition, a changing economic environment, restructure, mergers and acquisition all signal a change to the marketplace and require an aligned brand experience.
For many businesses this attention to brand is a new phenomenon and some are struggling with it. Specifically with the concept of ‘brand’, the understanding of ‘value beyond price’, brand differentiation and the increasing commoditisation of their sector.
Rebranding may provide a solution to these problems. But this decision should not be made lightly, which is why many businesses engage branding professionals, not just to rebrand but to facilitate a decision on rebranding; to evaluate the bottom line benefit before committing the business to invest in what many believe to be a marketing only exercise.
There are many issues facing businesses in the context of rebranding, not least a common misunderstanding of the role that brand can play. Brand to many is an output of communication planning and solely the responsibility of the marketing department. Until businesses integrate brand and business at board level, branding will only provide superficial relief to a deeper problem.
Brand, as opposed to identity, is the perception a customer has about a business or product. It is the sum of the experiences, direct or indirect, passive or active that a customer has. Experience brings meaning to identity. Experience builds reputation. Brand is reputation.
So when rebranding, here are four central issues that need to be considered:
1. Align your business and your brand strategy:
Whilst business strategy defines a vision and a mission it doesn’t always define how a customer should regard the business, in other words the kind of reputation it needs to achieve its mission.
More enlightened businesses are moving their brand from being an element of their communication strategy to becoming a central organising principle that drives performance, culture, experience, action and value. They do this by aligning a key customer insight with a promise to the market and then mobilising and motivating every department around that promise in a planned strategic way. In doing so, managing reputation becomes the mandate for every department and every employee. In this way, brand lives at board level and delivers bottom line results.
There are many examples of this in the marketplace today. Volvo would not have achieved a reputation for safety and reliability without aligning R&D, procurement and manufacturing in the process. Every single employee at Tesco knows what ‘Every little helps’ means to the business, to them and to the customer. Ikea have not risen to the heights they have without aligning everyone to ‘create a better everyday life’.
Defining what they want to be known for from the outset and aligning all business activities to that, integrates brand with business strategy in a way that is powerful and differentiating for the customer.
2. Align your stakeholders:
Business is personal and many people will have opinion and influence on the outcome of any rebranding process. It is important to map all stakeholders from the outset and plan to what degree they need to be involved in the process and why.
Rebrand for many will mean change and people are innately resistant to change. Merger and acquisition is a familiar catalyst for rebrand which can be latent with emotion. Keeping stakeholders involved from early on is important to avoid the programme becoming a battleground.
3. Align visual change to the degree of desired perception change:
The extent to which a business changes its identity should reflect the degree they want their customers’ perceptions to change. Whatever route you take, be that refresh, evolution or revolution, change should be communicated clearly. To the general public a logo change means management change and therefore service level change. This could have a negative impact if not communicated correctly.
4. Align your people:
With the business strategy aligned, your people need to be aligned also. Brands promise and people deliver. It is that simple. You can imagine the mood at the Avis desk if a customer has to wait too long or if the car is not ready on time. “Try harder buddy”. For the rep to avoid such derision, the computer system needs to be working, the valet needs to be scheduled and efficient, the cars need to be distributed to meet the demand and so on.
In summary, there are many issues a business may face when rebranding. Understanding the opportunity of aligning brand strategy to business strategy is the first and most important step to successful rebranding. Without this it will just be a badging exercise. If you are thinking of rebranding but will be unable to back it up with evidence and proper tangibles that benefit your customers, then maybe think again?
RT @OgilvyChina: VIDEO: Monica Lee, MD of @thebrandunion China, weighs in on #brand differentiation & local creative talent #GoLogoChina http://t.co/TupbLBMG
Gemma Fulcher
Account Executive
London
I’m Gemma and I’m an Account Executive. My job role is to support the team in the
day-to-day running of our client projects, working closely with the Account Manager and the Account Director.
I graduated from Nottingham-Trent University with a BA (Hons) in Fashion Marketing & Communications and have been with The Brand Union since November 2010.
Having recently moved down to London from the Great North I am still very much enjoying exploring the city in my spare time. I also play piano and enjoy coffee, tennis and Saturdays in the pub.
Entering the @dandad Student Awards? TBU's Sue Daun is on the jury for installation design http://t.co/6NJmgUQq @baby_pencils @LCCLondon
Sergio Brodsky
Strategist & Knowledge Development Consultant
Worldwide
Insanity is not just a clinical diagnosis; it can also be an exciting lifestyle!
Born and raised in Sao Paulo where I worked as an IP lawyer, I decided it was time for a change. I suddenly found myself seven stories underground working (simultaneously in 4 languages) for a high-tech military company in Israel as… if I say more, I’ll have to exterminate whoever is reading this.
The slogan “make love not war” made a lot of sense when I found this Israeli-Kenyan-American-British woman who was later to become my wife!
The opportunity to be developed as a Global Business Manager took us to Melbourne where I worked for the largest home-interiors retailer in Australasia. However the best fruit of this adventure was the birth of our beautiful daughter.
As a family, we moved to the UK where I recently completed an MBA and joined The Brand Union to contribute as Strategist and Knowledge Development consultant working with our London and Worldwide teams.
Lil' Louis 'Loulou' Marti
Design Director
Paris
Me, me, me! What about me? I, well, I … wear hats most of the time. The rest of the time I’m asleep.
I collect old vinyl records, especially 70s’ and 80s’ funk, and I produce nu-disco tracks. I used to break-dance when I was younger, now I have a break just after I’ve started to dance. I could spend my entire life eating only Triple Whoppers.
I’m honest. I need music 24/7/365. I like The Simpsons. I have a watch that displays my band’s name when looking at the time. I’ve been working for The Brand Union since 2002. And no, I’m not that crazy, I’m just having fun while making people believe so ☺.
Andy Millington
Junior Designer
London
“You don’t have to be mad to work here, but we do ask you to complete a medical questionnaire to ensure that you are not.” (David Brent, The Office)
Joking aside, I enjoy the work and love London as a city. I will never get bored of my walk to work over the Millennium Bridge and past the beautiful St Paul’s cathedral.
Parys Hammond
Facilities Manager
London
Hi I’m Parys and I’m the Facilities Manager over here covering all hard and soft services. Now no one ever really understands what hard and soft services are so to explain… If you picked the building up and shook it everything that fell out is soft service and everything that stays in is hard, still confused? Well my friends like to say I get people to unblock the toilets and keep them warm which is not far off the money.
When I’m away from the toilets I will take on anything endurance or sports related and in the last few years I have completed three mountain marathons a 3-Peaks Challenge, numerous city 10k runs and still just about manage to drag the old legs out of bed and play football.
Mars
The American family-owned business Mars has become one of the world’s leading manufacturers of brands worldwide during it’s past 100 years of existence, with a strong market presence in Germany since 1960. The Brand Union Hamburg has been looking after various brands in their petcare, chocolate and food categories on an European level since 1995.
Priyanka Dilip
Senior Designer
Bangalore
I am a Communication Design graduate from the Srishti School of Art, Design and Technology, Bangalore. My Diploma project ‘Synchronizations’ was an interactive installation that was funded by The Ford Foundation, Delhi. The project was also exhibited at Ars Electronica, Austria in September 2005, an annual International Conference and exhibition of Interactive Arts.
I have worked on a wide range of projects like brand identities, retails stores, kiosks and cafés.
Besides design, food is my passion and you will often find me engrossed in the fine textures of food as you would me pondering over ligatures of a typeface.
Ericsson
Ericsson, currently the world’s largest mobile telecommunications equipment manufacturer, engaged The Brand Union to evolve their new brand platform.
While some of the core identity elements were in place, it was necessary to develop a strategy framework as well as cohesive identity and design system, to support brand activation.
Following the development of the brand architecture by our strategy team, The Brand Union’s design team focused on extending the identity platform and defining the principles for implementation of the brand identity across channels, products and services.
To support internal engagement and alignment with the new brand platform across the organisation, The Brand Union developed an intranet-based, ‘brand engagement channel’ for Ericsson’s brand management team. In addition to being the point of reference for strategy, principles and guidelines, it will serve as a company wide hub for brand related communications, project collaboration and interaction with brand assets.
Toby Southgate Talks Luxury With Cream
Published by: Cream Global
Featuring: Toby Southgate, Managing Director, London
Toby Southgate writes for Cream Global about the shifting landscape of the luxury market and what it means today:
“Defining ‘luxury’ from a brand and communications perspective has always been challenging. Luxury can mean different things to different consumers, in different markets, and at different points in time. Its very nature links luxury most closely to categories like fashion, real estate and electronics, all of which are dynamic and susceptible to rapid change.”
“But in its most basic form, a luxury product or service has to focus on delivering more than just a need. If a luxury offer serves a ‘want’ – an added level of desire for consumers – it stands a greater chance of commercial success.”
Anytime! RT @Design_Week: Thanks to our voxpoppers @jackrenwick17, @magpie_studio, @carterwongthink and @thebrandunion http://t.co/h0koRnXr
Engaging Audiences Through Sports Sponsorship
By: Paul Wood, Account Director, The Brand Union London
Sponsorship has been considered as a powerful execution tool (which no doubt helps to raise mass awareness of a brand), it also presents an opportunity for a brand to better manage its reputation, especially pertinent in a world where reputation governance is an important function within brand guardianship.
A brand will enter the world of sponsorship with an objective; typically – and in the most part historically – to raise awareness. Now however, sponsorship has the ability to deliver so much more; to enhance the reputation of a brand and bring positive association to the values and core DNA which defines that brand. This potential brings with it the importance to define ‘why’ – why a brand has associated itself with a specific event or initiative.
The question ‘why?’ brings with it some imperative considerations; what is the link with the core business and brand strategy? And what is the demographic the brand is trying to appeal to?
Only once the strategic match is realised can a compelling story around the partnership of your brand and the event which you are sponsoring be told. If this is not done then you are simply placing your logo in the environment without communicating why you are there and what you want to the consumer to think about your brand.
Consumers will make up their own mind about your organisation and find synergies with their lifestyles, however the more you can influence this and promote your attributes and motivations, the more your message and ultimately your product/purpose will resonate with the consumer.
Credibility is important, brands now are interacting with people’s life more and more, so it is important that your presence in the environment of sponsorship is neither intrusive nor redundant. The resulting perception of the sponsorship link up with the consumer should ultimately benefit your organisation and the event which you are sponsoring.
By defining a truly compelling message and visual expression your brand will not only create relevance and appeal to your target audience, but also create differentiation in what is a very competitive landscape, where many brands compete for airtime and stand out. A good example of a brand that has done this well is Castrol. A brand recognised for its rigour in analysis, technology and innovation of premium lubricants it has successfully developed a proposition in sports sponsorship known as ‘Winning Performance’. Known for its ability to understand what is takes to win, enables them to credibly enter the world of sport and tell a compelling story through the eyes of that sport and talk directly with their consumers and fans in a relevant and meaningful way.
The ability to achieve a link with your audience does not come as easy as stamping your logo on a perimeter board. It comes through careful consideration of the message you are communicating, the channels of communication you are using and the media you are buying to deliver your brands message.
Once your brands strategic link and visual expression is defined, consistency of the message and expression of that message becomes of paramount importance. How you cascade that message across the different audience types in different markets becomes a challenge in itself. By developing and defining proof points for why that message is relevant to that consumer will help guide local markets to effectively cascade the message in a consistent way and a way which does not deviate from the core strategy, ‘the reason to believe’.
Regardless of whether the initiative is being run centrally or locally, guidelines are imperative. Without clear directions for strategy, messaging, tone of voice, and visual execution, consistency and real effectiveness will never be achieved. As a result your brand will become fragmented as consumers will hold a different perception of your brand in different markets, resulting in an inconsistent representation of your brand.
Sponsorship guidelines are not a duplicate of corporate or other centralised guidelines you may have. Instead they are a guide for how your brand is represented within a specific scenario – how your central brand values are represented through the lens of the initiative or event you may be sponsoring. They allow the integrity of the Masterbrand to be maintained; however flexed to suit a specific requirement.
The guidelines therefore achieve two key objectives; firstly, they provide all marketers and agencies with the strategic intent, the key messages and execution guidance, to effectively and consistently deploy the intended message to your audience. Secondly they inform how the event/initiative relates back to the Masterbrand. Guidelines will help with this execution and enhance the reputation of the Masterbrand through effective deployment.
Sponsorship is far more than just raising awareness of your brand. Simply placing a logo in a break bumper or branding a perimeter board is neither credible nor differentiating. In this instance the message and visual execution will create a negative attribution with your brand. Carefully considering the strategic link, the visual representation of your brand and the event/initiative, your strategy, the messaging and the visual execution of how the branding features will create a positive attribution with your brand.
Approaching this consistently through the use of sponsorship guidelines across all markets will define and positively impact the reputation of your brand.
At The Brand Union we stand by these strategic fundamentals but always seek to push our approach that bit further by creating sponsorship and creative strategies for our clients which challenge convention and break protocol.
We believe that in order to truly differentiate and cut through the noise a sponsorship campaign must truly excite the consumer. A technology company putting its name on the bonnet of an F1 car will not engage their consumer or enhance the reputation of their brand. It is a literal partnership which in many instances is thought up in the boardroom.
In contrast the further you stretch the articulation and visual representation of your brands core DNA the more you will engage with your consumer and enhance the reputation of your brand. The unexpected and the exciting will engage your consumer and create advocacy for the message you are trying to promote. It is however important to retain and represent the attributes which are unique to your brand, without these the reason ‘why’ is lost in translation.
On Monday 13th February 2012 at 6pm GMT, The Brand Union will be discussing sports sponsorship and the value it can add to your brand with leading industry insiders. You can follow the debate on Twitter – just follow @thebrandunion
Nicole Heise
Business Development Manager
Hamburg
I graduated with a Master’s degree in Business Communication Management at the University of Applied Sciences in Berlin. During my studies I have collected several years of work experience in the cosmetics sector.
Before I came to The Brand Union I worked in the new business department of the Lothar Böhm design agency. Now I am very glad to be a part of the business development team of TBU and to work on various tasks.
Why is the new business section exciting for me? It requires a level of spontaneity and versatility, which I enjoy very much. I am highly motivated and have set the goal to convince many companies of the agency’s creativity and expertise.
In my spare time I love to travel or to cook and to spend time with my family and friends.